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LEARNING AND DEVELOPMENT FACILITATOR


SAMSUNG ELECTRONICS AMERICA, INC.


JOB TITLE:?Learning & Development Specialist


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DIVISION:?Samsung Electronics America


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CLASSIFICATION:?Contractor/Temp


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DEPARTMENT:?Human Resources, Learning & Development


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PURPOSE OF POSITION:???


We are looking for a highly driven and collaborative learning and development specialist/project manager who will thrive in a dynamic, fast-paced environment.? This is an exciting opportunity to be part of a growing function within a top-tiered global company.? This position will provide delivery and operations support (when needed) for the Learning and Development (L&D) Team (includes Professional Development, Leadership Development, and Talent Management sub-team support).? In addition, this individual will serve in a project manager and instructional designer capacity including, but not limited to: project reporting and administration, program/event planning, communications, and logistics. S/He will take the lead on regionally located L&D instructional design projects (e.g., need assessment, design, communications generation, and program measurement). ?As part of the L&D team, this role will interface with multiple departments and may have opportunities to be influential and with experience become more involved with higher-level projects.


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ESSENTIAL DUTIES & RESPONSIBILITIES:?


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Deliver/Facilitate excellent experiential learning programs


Assessment certification/Team building experience is required


Project management experience/skills are required


Program Management: New Hire Orientation and Leadership Essentials develop course schedules; track participation; manage all logistics (with Coordinator support) of program operations; pull and analyze knowledge measurement data


Apply strong creativity skills to design curriculum as needed and develop content that is effective for the learner, regardless of delivery modality.


Understand models of design (ADDIE); virtual facilitation tools (WebEx); content management systems; and learning management systems.


Program Management: Misc. Learning programs/projects, work with Senior Manager to assess specific needs with Human Resources Business Partners (HRPBs) and business leaders, develop and implement creative solutions for local teams


Manage live training logistics (with Coordinator support) : order materials and equipment, provide instructor support, room set-up/break down, support logistics both on-site and off-site; Reserve rooms for training events (coordinate with external vendors as needed); Coordinate with facilities and instructors and set up room as required; Ensure all technology is enabled and ready prior to workshop sessions; Create and follow up with catering orders for events


Ability to organize work flow to manage multiple projects and accomplish tasks with follow-through to completion.


Must be able to communicate effectively with various types of management levels within SEA and external organizations.


Communications: distribute registration communications, prerequisite and follow-up work, marketing materials, and evaluations/surveys; set up and ensure functionality of webinars, conference calls, workshops, etc.


Manage (working with Coordinator support) materials, print, collate, order and receive L&D program materials as needed


Ensure on-boarding activities (i.e., scheduling, set-up, equipment) for new hires are smooth and timely


Provide system administration support as needed (including entering/maintaining and auditing training and/or talent management data)


Perform additional duties as required


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CRITICAL COMPETENCIES AND EXPERIENCE FOR SUCCESS:


The candidate must be:


Excellent facilitation and instructional design skills


Highly preferred learning and development assessment certifications such as Franklin Covey, DISC, Gallup or MBTI


Willing and able to travel nationally


Experience with team building and project management skills


Bachelor's degree in Adult Learning, Instructional Design or a related field and or combined work experience and education.?


Highly detail-oriented and organized with a sense of urgency


Motivated to learn and work hard in a fast-paced, highly ambiguous environment ? enjoys creating structure where there may be none


Have Intermediate/Advanced skills in Microsoft Excel, Outlook, PowerPoint, and Word


Customer-service oriented ? must be able to professionally and tactfully interact with all levels of the organization and comfortable speaking in front of groups


Strong communication skills with an ability to demonstrate influence without direct authority


Extremely comfortable with quickly learning new systems and processes


Proactive and solutions-oriented; have strong problem-solving skills


Independent and can take full charge of responsibilities, but not afraid to ask for guidance when needed


Strong time and project management skills ? able to prioritize and handle multiple tasks with concurrent and competing deadlines


Experienced with learning management systems, with 5+ years of project/program coordination experience, preferably in a learning and organization development, talent, HR or consulting environment


Supervisory and people management experience, preferred


Educated with a Bachelor?s Degree, preferably with a major in adult education/learning, human resource management, or related field


Able to lift and move furniture and boxes, flipcharts and easels, as required


Ability to adapt facilitation delivery and technique to a wide variety of audience demographics


Ability to connect training content directly into the career path and professional development of others


Ability to adapt to necessary and impromptu changes to content, audience, or overall facilitation


Periodically evaluate ongoing programs to ensure that they reflect any changes


Stay abreast of the new trends and tools in employee development within our organization


About Atterro


EQUAL OPPORTUNITY EMPLOYER


Atterro supports affirmative action and equal employment opportunity. Atterro will provide equal employment in employment practices to all associates and applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, Atterro is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. Atterro complies with all applicable federal, state and local non-discrimination laws and regulations. Atterro will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.


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