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Sales Strategy and Operations Analyst

Position Summary
1. Maximize business competitiveness and profit by establishing business goals and measuring and managing performance.
2. Check the major issues of the business and establish counterplan, or assist the management in effective decision-making by recognizing potential business risks beforehand.
3. Motivate business organizations to achieve goals and induce change in behavior through the wise selection of correct evaluation items and fair evaluation.
Role and Responsibilities
If you have ambitions to be a part of building a Best in Class organization, the Samsung Business Group is the place to be. Samsung Business offers a combination of enterprise offerings across our product portfolio. We continue to grow our Enterprise portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world?s top talent. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the clear choice.
In this role, you will serve as trusted partner and valued resource for all Sales level support needs and requirements. You will support sales teams with reporting, data analysis, funnel management, systems and data maintenance, training and education, and sales tool adoption. Serve as single point of contact for navigating internal operational resources to manage and resolve a wide-variety of field escalated issues and needs. Provide sales support infrastructure that enables the field to sell more, save time and be more prepared.
The individual will work closely with the regional sales teams to ensure issues raised are resolved either through collaboration with peers or working with IT.
Additional responsibilities:
? Create and manage forecast dashboard, funnel analysis and management, sales hierarchy management and maintenance, salesforce.com data integrity, target account list, systems and tools support, data analysis, reporting, navigating internal operational resources, etc.
? Support of dedicated sales team to drive adoption of new tools and processes that increase selling time, improve sales efficiency, effectiveness and enable them to spend more time in front of customers.
? Provide custom reporting, metrics, and data analysis, as required (i.e. revenue by year, spend by product, dashboards, etc.). Partner with internal business teams for data compilation and execution.
? Modify reporting, data, systems and tools based on territory re-alignments and sales structural changes.
? Provide comprehensive funnel analysis and management that helps drive informed decisions that improve the sales process and help grow the business. Highlight trends and opportunities.
? Interfaces with Sales Leadership to identify support needs & trends that increase selling time.
? Single point of contact for navigating internal operational resources to manage and resolve a wide variety of field escalated issues and needs.
? Provide daily coaching and consultation to the Field on business and operational processes.
? Voice of Field and represents the needs of sales in meetings and cross-functional projects.
? Assists in the compilation of operations review data and executive meeting preparation.
? Extended team member and attends all regional/territory meetings.
? Participate in the on-boarding process relative to new user set-up, account assignment, CRM.
? Systems and tools training, rules of engagement, sales support infrastructure education, etc.
? Provide weekly reporting and track accuracy of sales revenue and business pipeline.
? Utilize next generation resources and tools to virtually connect the Field to their sales support resources (i.e. mobile wiki).
Skills and Qualifications
? A minimum of 5-8 years related experience
? Bachelor?s Degree in Business or related field and/or equivalent work experience in Sales Operations or Sales Support Operations experience a plus.
? Excellent verbal and written communication skills required.
? Strong analytical/problem solving skills required.
? Demonstrated success in process improvement
? Knowledge of key CRM systems (Sales Force preferred)
? Advanced Excel skills (Ad hoc reports, dashboards, pivot tables, advanced formulas, etc.)
? Exceptional presentation skills required. Will present at territory meetings, on-boarding training, operations reviews, etc.
? Strong coaching skills required
? Travel as required (approximately 25%)
? Location: Ridgefield Park, NJ
Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969 , Samsung Electronics has grown into one of the world?s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).


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