Credit Manager

Position Summary We are Samsung, one of the most iconic and recognized consumer electronics brands around the globe! Samsung is known for raising the bar with each new endeavor. We are not just committed to winning as individuals, but winning as a team. We operate with purpose and integrity. Because of this commitment, our People Team is an essential piece of our strategic vision. This means Samsung is equally committed to helping people grow personally and professionally. Our career opportunities are designed with challenge, impact, and reward in mind. Come join our best-in-class team and help contribute to the innovation and unparalleled success at Samsung! Responsible for managing all financial activities for selected retail partners and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus oncustomer satisfaction through process improvements and effective relationships with our business partners. Manage staff and guide to resolution of issues in a timely manner. Will be responsible for financial account management of 500m in revenue as well as managing and analyzing staff responsibilities of revenue of another 500m. Role and Responsibilities Manage current ATB (Aged Trial Balance), all transactions for assigned account as well as staff responsibilities. Ensure credits are issued for valid customer chargebacks Reconcile and resolve credit balances and request refunds if necessary Advise sales force of outstanding chargeback and past due invoice issues. Alert them of issues and enlist support for resolution of disputes. Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolution Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues Partner with Logistic partner, Samsung America Logistics (SALs), to ensure POD issues to resolve outstanding CB and past due invoice issues Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review System updates- including but not limited to proper coding for clearing and matching of chargeback's and credits in SAP Maintains accurate customer information in system according to company procedures Process and submit all clearings prior to monthly closing Submit requests for exceptions at time of issue to clear within current month Attitude towards work and timeliness in completing daily tasks. Sense of urgency to get it done required Relationship Management Effectively manage client relationships Customer Meetings via Phone and in-person Relationship building (internal & external) Establish on-going communication with each division's management within SEA (Samsung Electornics America), to share accomplishments, issues & improvement recommendations. Change Agent Serve as a catalyst for positive change. Research and establish Best Practices. Prepares and communicates various weekly, monthly and quarterly financial reports to senior management. Various Ad Hoc Reporting & Analysis Ability and willingness to jump into project and workloads as needed. Performs analysis as requested as it relates to a strategic financial perspective within SEA Skills and Qualifications Bachelor's degree in Accounting or Finance 7-10 years professional experience in like industry Strong customer service skills Solid analytical and problem solving skills Ability to identify discrepancies and inconsistencies Eye for detail - attention to quality and accuracies is of paramount importance in this role Diplomacy and ability to deal with difficult situations Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+) Oral & Written Communication Skills Professionalism Ability to multi-task in fast paced environment. R1610
Salary Range: NA
Minimum Qualification
8 - 10 years

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